We ONLY accept the return for original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return. You bought wrong model or wrong color. We promise to help you solve it asap, and make you feel satisfactory absolutely. The item "ACEVIVI Foot Spa Bath Massager Bubble Heat LED Display Infrared Relax Timer" is in sale since Tuesday, November 10, 2020. This item is in the category "Health & Beauty\Massage\Massagers". The seller is "angelswing" and is located in California. This item can be shipped to United States.